Your business phone system, finally simple.
Your customers reach the right person the first time, your teams call at local rates, and you keep track of everything. Installed and set up for you by our team.
- Your Digicel and Natcom numbers
- AI agent in Haitian Creole
- Calls, chat and WhatsApp in one place
- Installed and set up for you
Every call reaches the right person.
A customer calls your Digicel or Natcom number. They hear your greeting, pick the department in the voice menu, and the call rings the right person. Fewer missed calls, fewer customers left waiting.
- A greeting that sounds like you
- A “Press 1, press 2” menu
- Voicemail after hours
Your teams call for less, wherever they are.
Calls to Haitian mobiles go out on your Digicel and Natcom lines, at local rates. On the road, your staff keep the same number and stay reachable. And you see everything in the call history.
- Local rates to mobiles
- Automatic forwarding to mobile
- History of every call
An AI agent that answers in Haitian Creole, on the phone and in the chat.
Our Creole engine understands and speaks Haitian Creole. The agent answers day and night with your company's information, on the phone and in your website chat. As soon as a customer asks for a person, the conversation goes automatically to an available agent.
- In-house Creole engine: speech recognition and voice
- Your company's knowledge base
- Automatic handoff to an agent
- Set up for each company
All your messages in one inbox.
Your website chat, WhatsApp, Messenger, Instagram and Telegram arrive in one place, on the portal and in the mobile app. Each company connects its own WhatsApp Business number and its own pages.
- Rules by channel and by department
- Assigned to the available agent with the lightest load
- Reassigned if nobody answers
- Contact record: messages and calls in one place
A chatbot without AI, when that is all you need.
Draw your scenarios in a visual editor: menus, questions, contact details. The customer reaches the right department, with no AI model to pay for.
Visual scenarios
Drag, drop and connect the steps: message, choice menu, question, name and number collection.
The right department
Depending on the answer or the channel, the conversation goes to sales, support or the social media team.
A person at any time
At any step, the customer can ask for an agent: the conversation is handed over right away.
KonxPhone replaces the old office switchboard with a simple system, installed and set up for you, with an AI agent and all your messages in one place.
Up and running in three steps
We talk
You tell us how many lines and staff you have.
We set it up
Our team configures your phone system and numbers for you.
You start calling
Your team answers and calls with KonxPhone. We stay available afterwards.
Frequently asked questions.
What companies ask us before switching phone systems. Don't see your question? Ask it during the demo.
Request a demoDo I keep my numbers?
Yes. Your Digicel and Natcom SIMs go into our gateways and become the lines of your phone system. Your customers keep calling the same numbers.
Do I need to buy hardware?
No phones to buy. Each employee answers in the app on their phone, set up by scanning a QR code, or in their computer's browser. If you already have IP desk phones, they work too.
What happens if the office internet goes down?
The phone system isn't in your office: it's hosted and keeps receiving your calls. Employees with the app answer over their phone's mobile data, and an extension can forward its calls to a mobile when no one answers.
Does it follow the carriers' rules?
Yes. Calls from abroad never go out through your local SIMs: that's the Haitian carriers' rule against SIM boxes, and KonxPhone applies it automatically to every call.
Does the AI agent really speak Haitian Creole?
Yes. Our Creole engine recognizes the caller's voice and answers with a Creole voice. The agent answers from your company's information and hands over to a person as soon as the customer asks.
Can I connect my own WhatsApp number?
Yes. Each company connects its own WhatsApp Business number, its Facebook and Instagram pages and its Telegram bot. Messages arrive in the same inbox as your website chat.
Do I need AI to have a chatbot?
No. A scenario chatbot is drawn in a visual editor: menus, questions, contact details and routing to the right department. You add the AI agent only if you need it.
How much does it cost?
The price depends on the number of extensions and the features you choose, installation and support included. We send you a clear quote after the demo.